To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
The following return policy must be followed, to receive any sort of refund to occur:
- Contact us within 30 days after your purchase receipt.
- We have to approve your return and you will be provided with a Return Merchandise Authorization form. You need to fill out this form and send it back to us.
- Return your batteries with the original invoice and RMA that you received in the package. Keep in mind that all of the RMA forms we sent expire 7 business days after receipt.
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.